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Carriage Hill Retirement

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1203 Roundtree Dr, Bedford, VA 24523

For pricing & availability:
(866) 374-4058
7.2
Review score
30 reviews
Add review
7.2
Review score
30 reviews
5 star
36%
4 star
27%
3 star
10%
2 star
7%
1 star
20%
See all reviews
8.4
Review score
1806 reviews
57 facilities
Carriage Hill Retirement
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Carriage Hill Retirement
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Anonymous
-
Spouse or partner of resident/client
4.0
Review for Carriage Hill Retirement
Very happy with room size. The staff are slow to respond when call button is pressed and that is due to the fact that they have a low number of staff. I have had trouble getting someone at times when I call. The administrative staff is helpful when they are available. My husband is very ha

About the facility
Carriage Hill Retirement

Located in the heart of the quaint and historic Bedford, Virginia home of the D-Day Memorial. Centered right between Roanoke and Lynchburg, 30 minutes each way. Also, only 30 min from Smith Mountain Lake Virginia.
Carriage Hill Retirement is more than just a retirement community. Offering Assisted Living and Memory Care and situated on over fifteen acres of natural beauty overlooking the Blue Ridge Parkway. Enjoy this cozy, country setting and enjoy the all-inclusive lifestyle that we provide that is catered to meet the individual needs of each one of our residents.

A qualified and attentive staff are available around the clock to provide caring and compassionate service. While Carriage Hill Retirement specializes in Assisted Living and Memory Care, our amenities, facilities, and activities create an environment and atmosphere that is perfect for all residents. The team at Carriage Hill Retirement is ready to welcome you home.

Our all-inclusive, month-to-month rent covers:
- Three Delicious and Nutritious Chef-Prepared Meals Every Day
- A Variety of Enriching and Fun Activities including movies, outings to events such as the rodeo, visiting local farms, attending shows, themed parties and more. Something for everyone.
- Weekly Housekeeping & Linen Services
- Scheduled Transportation
- Utilities
- Medication Management

Local Attractions:
D-DAY Memorial
Bower Center...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Carriage Hill Retirement

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Carriage Hill Retirement

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Carriage Hill Retirement
Carriage Hill Retirement

1203 Roundtree Dr, Bedford, VA 24523

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7.2
Review score
30 reviews
7.2
Review score
30 reviews
5 star
36%
4 star
27%
3 star
10%
2 star
7%
1 star
20%
9.5
Review score
84 reviews
9.5
Review score
84 reviews
5 star
72%
4 star
14%
3 star
8%
2 star
4%
1 star
2%
9.3
Review score
40 reviews
9.3
Review score
40 reviews
5 star
66%
4 star
18%
3 star
3%
2 star
3%
1 star
10%
8.9
Review score
44 reviews
8.9
Review score
44 reviews
5 star
36%
4 star
39%
3 star
23%
2 star
2%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Carriage Hill Retirement

Healthcare Services

  • Medication Management
  • Memory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • High Acuity Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Kosher
  • Restaurant Style Dining
  • Guest Meals
  • No Sugar
  • Special Dining Programs
  • Vegetarian
  • Room Service
  • Low / No Sodium
  • Meals Provided

Room Amenities

  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Bath Tubs
  • Ground Floor Units
  • Air Conditioned

Community Amenities

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking

Common areas

  • Outside Patio
  • Beauty Salon
  • Private Bath
  • Outdoor Common Areas
  • Meeting Room
  • Indoor Atrium
  • Barber Shop
  • Library
  • TV Lounge
  • Indoor Common Areas

Recreational areas

  • Raised Garden Beds
  • Arts and Crafts Center
  • Piano or Organ

Services

  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • English

Activities

  • Yoga / Chair Yoga
  • Holiday Parties
  • Live Musical Performances
  • Pet-focused Programs
  • Bible Study Group
  • Light Therapy Programs
  • Educational Speakers / Life Long Learning
  • BBQs or Picnics
  • Activities On-site
  • Karaoke
  • Birthday Parties
  • Day Trips and Outings
  • Activities Off-site
  • Live Well Programs
  • Stretching Classes
  • Art Classes
  • Gardening Club

Reviews

for Carriage Hill Retirement

7.2Review score30 reviews
7.2
Review score
30 reviews
5 star
36%
4 star
27%
3 star
10%
2 star
7%
1 star
20%
SRI Management, LLC
8.4
Review score1806 reviews57 communities
Write a review
A Place for Mom has scored Carriage Hill Retirement with 7.2 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Carriage Hill Retirement has 30 reviews with an average "overall experience" of 3.5 out of 5.
Overall Experience
3.5
Cleanliness
3.6
Friendliness
3.8
Care Services
3.1
Staff
4.3
Meals & Dining
3.7
Activities
2.9
Value for Cost
3.6
A Place for Mom has scored Carriage Hill Retirement with 7.2 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Carriage Hill Retirement has 30 reviews with an average "overall experience" of 3.5 out of 5.
Parent company
SRI Management, LLC
8.4
Review score1806 reviews57 communities
Logo for SRI Management, LLC
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 30 reviews
Anonymous - Family/friend
Assisted Living
October 7, 2025
4.0
Verified Review
Review for Carriage Hill Retirement
Very happy with room size. The staff are slow to respond when call button is pressed and that is due to the fact that they have a low number of staff. I have had trouble getting someone at times when I call. The administrative staff is helpful when they are available. My husband is very happy with the food. As always there are a few staff members who go the extra mile to help.
Cleanliness
5
Friendliness
4
Value for Cost
4
Care Services
3
Staff
4
Meals & Dining
5
Anonymous - Family/friend
Memory Care
October 1, 2025
3.0
Verified Review
Review for Carriage Hill Retirement
My mom was only there for 5 weeks before she passed away. We chose Carriage Hill for their cost, it was affordable. I would recommend them only if cost matters.
Activities
3
Staff
4
Meals & Dining
2
Anonymous - Family/friend
Assisted Living
September 29, 2025
4.0
Verified Review
Review for Carriage Hill Retirement
The location is ideal-close to Rt 122 and Hwy 460, which makes it convenient compared to other limited options in the county. Carriage Hill also offered the most competitive pricing out of the six places we toured. My dad has his own private room with a bathroom and large closet, and we were able to make it feel like home with his furniture, photos, and décor. He lives in the Memory Care building, which is separate from Assisted Living. The space is open and bright, with high ceilings and natural light in the dining area. One of the best features is that the entire building is secure, so my dad doesn't need to wear an ankle monitor, and there aren't constant alarms. Carriage Hill Memory Care truly checks off so many important boxes for our family.
Anonymous - Family/friend
Assisted Living
July 15, 2025
1.0
Verified Review
Misrepresented
I don't recommend!!! First of all, they lied about their services such as: No hairdresser No podiatrist No Doctor My mom has had one shower in almost 2 months They don't help her with bathroom They have not changed her sheets at all Room gets cleaned once every 2 weeks All of her personal items have been stolen Most of her socks/ underwear are gone and some clothes They leave her in same pjs/clothes for several days because they don't check in her to help Their food is awful and they usually only get a small plastic cup of water or koolade 3 times a day. She's lost 25 lbs. They charged her account for meds she doesn't take. I have to pay because she doesn't have prescription coverage She's paying almost [removed] per month from savings for nothing
Cleanliness
1
Friendliness
2
Value for Cost
1
Care Services
1
Activities
1
Staff
2
Meals & Dining
1
Anonymous - Family/friend
Assisted Living
June 27, 2025
2.0
Verified Review
our experience- would not recommend
The facility was chronically understaffed and as a result, my father was left alone and ignored for large parts of the day.
Anonymous - Family/friend
Memory Care
January 4, 2025
4.0
Verified Review
Pretty happy overall
I was pretty happy with my experience dealing with them. There was a change over in management the last half of last year. I'm pleased with the new facility director and D.O.N. They did some serious house cleaning of employees that were only there for the paycheck. The transition was tough, but the new employees seem very committed to serving the residents well. Neither one of my parents was able to participate in many activities due to health reasons, but there generally was something every day. They had a great variety for meals, and the kitchen staff were always accommodating. I guess I'm not sure they would have gotten better care at a more expensive facility. Of course, they knew me as I was in there several times a week.
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
4
Activities
4
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Memory Care
December 13, 2024
4.0
Verified Review
Carriage Hill Retirement review
Not a lot of options for activities in memory care like they have in assisted living. Spacious facility with large rooms and private baths This is the main reason I chose them. The TV room is big, it's a decent walk to the dining area, with big open ceilings and lots of windows. My dad needs more walking not less. Carriage Hill is under new management and they are undergoing numerous changes. Our experience could be quite different over the next few months.
Cleanliness
4
Friendliness
4
Value for Cost
5
Care Services
3
Activities
2
Staff
4
Meals & Dining
4
Anne H - Family/friend
Assisted Living
September 14, 2024
2.0
Understaffed and unable to provide the needed care and support
The facility is understaffed and the needed care and attention was not given resulting in several falls, poor hygiene and my father feeling abandoned. After raising the issues with the head staff, there was no change or improvement.
Cleanliness
2
Friendliness
3
Value for Cost
1
Care Services
1
Activities
1
Staff
2
Meals & Dining
2
Response from Carriage Hill Retirement
September 16, 2024
I am sorry you had a bad experience. We are now under new management since August 2024 and have seen great changes.
Susan P - Toured community
Assisted Living
June 21, 2024
5.0
Marketing Manager was very Nice to approach us and give us our tour. The building was very Clean and had a wonderful smell. She was very informant on our options, I know we made the best decision
Cleanliness
5
Friendliness
4
Value for Cost
4
Staff
4
Anonymous - Family/friend
Assisted Living
October 19, 2023
3.0
Verified Review
Our Experience
My loved one is currently a resident at Carriage Hill Retirement and overall her experience at this facility has been okay so far Everybody is as kind and as helpful as can be. However, the facility is very understaffed. They're all friendly and doing the best that they can but they are very understaffed. As for the food, they don't get much of a choice in what they have to eat. It's everybody gets the same thing. And it's not great quality. They do allow pets, which is great.
Cleanliness
4
Friendliness
5
Value for Cost
2
Care Services
4
Activities
2
Staff
5
Meals & Dining
2
Anonymous - Family/friend
Assisted Living
September 27, 2023
5.0
Verified Review
Review for Carriage Hill Retirement
Overall quite pleased with all the above items. Very pleased with the reception we received. They were very knowledgeable of all subject matter we discussed and concerned with.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Nicole - Family/friend
Assisted Living
August 18, 2023
4.0
Satisfied
I was skeptical about Carriage Hill but the admissions lady [name removed]and the staff made me feel at ease with the process. It's been a few months since my uncle's been there and I can't complain, the staff and director of nursing listen and take care of him great.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
5
Activities
5
Staff
4
Meals & Dining
4
KD - Toured community
Assisted Living
June 12, 2023
5.0
Caring Staff and Fun Activities
I visited and heard from so many residents about all the fun they have doing so many different things. The building was clean and did not smell like the normal retirement community. All the staff seemed very friendly and knowledgeable and was interacting with the residents in the lobby area upon my arrival. I will be working with them to pursue placement for my father soon!!
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Alicia - Family/friend
Memory Care
June 9, 2023
4.0
Quite happy
My mother was first placed in the more independent building even though she had signs of dementia. She did quite well for a while. When her dementia and needs became greater, she was moved to the memory care building. There are fewer residents in this building and she receives more individualized attention. I have been very pleased, for the most part, with the care she has been given. The manager and head of nursing go to great lengths to insure the best care they are able to give. I have found those in charge as well as many of the employees to be very friendly and helpful.
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
4
Activities
5
Staff
4
Meals & Dining
5
Anonymous - Family/friend
Assisted Living
February 20, 2023
4.0
Verified Review
My review of Carriage Hill Retirement
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
3
Activities
3
Staff
3
Meals & Dining
2
Sarah P - Resident/client
Memory Care
January 19, 2023
5.0
Great Facility
The Memory Care facility is a great facility that is wide open for residents to wander. The facility sits at the base of the Peaks of the Otter which allows for most rooms to have a fabulous view. Most all rooms have been updated with new furnishings and new paint. Activities are always happening at the facility to keep the residents stimulated. Music is a huge part of Memory Care. You will always find residents dancing and singing when you enter the building.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
John M - Family/friend
Memory Care
January 19, 2023
5.0
Very Pleasant experience
I can tell Carriage Hill has come a long way from the past. The facility was clean, the furnishings have been upgraded, the residents seem to be well cared for and happy. The staff seem to really love what they do. The new management team seem to have a passion for caring for the elderly population. The memory care facility is absolutely beautiful with a wide open unit which allows lots of space for residents to wander and simply enjoy life!!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Amanda B - Toured community
Assisted Living
January 19, 2023
5.0
Excellent review
Very kept facility, residents seemed very happy and overall seemed to really enjoy living at Carriage Hill. Employees were kind. Activities were happening in the dinning room as myself and my family were touring.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Leslie S - Toured community
Memory Care
December 5, 2022
5.0
Caring staff
I had the pleasure of visiting Carriage Hill Retirement in the past and it was a very pleasant experience. Residents were happy, well groomed, appeared to be well cared for and overall they seemed to enjoy living in the community.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
anonymous - Toured community
Assisted Living
November 2, 2022
4.0
Verified Review
tour review
Our family had an in person tour tour and the tour was fine, but it us it just felt more like a nursing home
Viewing 1-20 out of 30 reviews

Neighborhoods
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Virginia’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Virginia’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about Carriage Hill Retirement

Carriage Hill Retirement offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Carriage Hill Retirement 7.2 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (540) 586-5982 to reach a resident at Carriage Hill Retirement.
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