Kauhale Health

Everyone here is knowledgeable, helpful and professional. They knew exactly what requirements were required to get my mother situated and made it a smooth transition. My mom is loved, respected and taken care of.

Our loved one is a resident still and we are very satisfied with the whole experience. The Parker is recently under new management and their new name is KauHale Pettigru. They have kept a lot of the same team for which we are thankful. The staff works well with family to provide the best living situation for their loved one.

We placed my in-laws at the Parker. One in memory care and one in assisted living. We have been very pleased with how they are doing. The staff at the Parker has been amazing! Friendly and caring exactly what we were hoping for.

The level of service needed as they get older meaning the cost. Pricing and location was great for us.

The staff is very friendly and the facility is always clean. The meals are great and the staff keeps the family informed.

All 5 stars! The main reason we initially chose The Parker was because of the location. [name removed] and [name removed] are key employees who are so kind and helpful!

Our family had an in person tour with The Parker and based on the tour experience solely, we would give them 5 out of 5. I liked their step-up care program and the way they discussed how the residents might move through that process. It was clean and fresh looking. Nothing dingy. I liked the apartments. Most of all I liked their one line item billing.

I toured this community and it was nice, but expensive.

The Parker gets all 5 stars. Appearance, cleanliness, food and friendliness of staff all outstanding. My family member has not had a single complaint in his time there since admission!

Our tour experience with Vicinia Gardens of Otsego was very positive. The facility was beautiful and staff were friendly. Unfortunately the pricing was just too expensive.

The main reason that we decided on The Parker was because all of the staff members that I met here during the tour were great. The one problem they have is they only have one maintenance man, so very seldom does that stuff get done in a timely manner. But the staff totally makes up for that - they are so sweet to my sister in law. I would definitely recommend the facility to others looking.

If your family member is healthy and can talk and is not sick, its a great place to be. If your family member is sick, I would never put them here. The medical staff didn't return calls, they downplayed my concerns for my loved one. The medical care is bad. I would never put any one there again unless you can have someone there to take care of them. The executive team was great.

So far, my loved one seems to be happy with it. She says the food is good. They seem to be doing a fair amount of activities and keeping her pretty busy. The staff are friendly. Really the only issue is we've had something small go missing out of her room, likely due to another patient. I left a message for the manager but did not hear back from her.

I loved this community the rooms and everything. This was assisted living and my mother wanted to be in independent living. We were just not ready for this step yet, however when the time is right my mother will be going here.

Nice community and nice staff. This would have been our second choice.

We really liked The Parker and enjoyed our tour with them, it went very well. They just wanted our loved one to be a little more independent which was a sticking point for us.

Nice facility. Large studio room.

Hands down my #1 Choice thus far. [Removed] were so welcoming and helpful. They were very detailed with information and well prepared to answer all of my questions. Great first impression of staff and facility. I was so very impressed!

We are happy with the care from this very nice community. We like the staff who are always caring. The community is clean and maintanined. The meals are very good and she is happy with the variety. I like knowing that she is happy with the many activiites.We would recommend this community for the care of others

I WAS MOST IMPRESSED WITH THE CARE THEY HAD FOR MY MOTHERS NEEDS AS WELL AS MY WELL BEING. THEY WERE MOST HELPFULL AND HAVE A GREAT PROGRAM.LOOKS LIKE A PLACE MY MOM CAN LIVE AND BE HAPPY.