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1745 Parke Plaza Circle SW, Stone Mountain, GA 30087
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Rebecca
-
Spouse or partner of resident/client
4.0
our families experience
My spouse had Alzheimer's so he's not able to give an opinion. He has now been a resident for one month whereas I am still evaluating the facility. Based on the experience we have had so far, we would recommend the Brookside Stone Mountain community to other families.
About the facility Brookside Stone Mountain
At Brookside Stone Mountain, we’ve created a welcoming place to call home. Charm, hospitality, and expertise are at the core of all we do. We pride ourselves on the best assisted living and memory care have to offer. The pillared facade of our Greek Revival community building welcomes you into our updated interiors. Lounge-worthy leather couches and rich, dark wood accents alongside bright floral arrangements add a warm, inviting feel that will ease your loved one into their new home, where they’ll receive exceptional care and make lasting friendships.
Community Amenities and Services
Our dedicated staff of professionals can provide a whole host of services, including medication management, incontinence care, assistance with activities of daily living (ADLs), and more. Once Brookside Stone Mountain becomes your loved one’s home, they’ll be free from the burdens of housekeeping and laundry — we’ve got it taken care of so they can enjoy the newfound freedoms that come with an ideal retirement.
In our restaurant-style dining room, we serve three delectable meals daily, and snacks are always available, making it easy to satisfy cravings or fight appetite loss. After enjoying great food, residents can unwind in a comfy lounge seat by the fireplace, feel the breeze on...
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Senior living options offered
Assisted Living
Memory Care
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Amenities at Brookside Stone Mountain
Healthcare Services
- Medication Management
- Staffing & Ancillary Services
- Memory Care
- Non-Ambulatory Care
- Incontinence Care
- Diabetic Care
Meals & Dining
- Vegetarian
- Meals Provided
- Special Dining Programs
Room Amenities
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
Community Amenities
Transportation & parking
- Complimentary Transportation
- Resident Parking Available
- Uncovered Parking
- Transportation at Cost
Pets
- Dogs Allowed
- Weight Limit (lbs)
- Cats Allowed
Common areas
- Outdoor Common Areas
- Central Fireplace
- Barber Shop
- Beauty Salon
- Indoor Common Areas
Recreational areas
- Piano or Organ
- Arts and Crafts Center
Services
- Beautician
- Housekeeping
- Laundry Service / Drycleaning
Languages spoken
- Spanish
Activities
- Live Dance or Theater Performances
- Holiday Parties
- Activities Off-site
- Cooking Classes
- Stretching Classes
- Gardening Club
- Intergenerational Programs
- Activities On-site
- Live Well Programs
- Day Trips and Outings
- Art Classes
- BBQs or Picnics
- Birthday Parties
- Live Musical Performances
- Forever Fit
- Devotional Activities On-Site
- Devotional Activities Offsite
- Wii Bowling
- Educational Speakers / Life Long Learning
- Brain fitness / Dakim
- Trivia Games
Compare
Brookside Stone Mountain
1745 Parke Plaza Circle SW, Stone Mountain, GA 30087
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6.9
Review score
57 reviews
6.9
Review score
57 reviews
5 star
30%
4 star
28%
3 star
25%
2 star
5%
1 star
12%
9.8
Review score
75 reviews
9.8
Review score
75 reviews
5 star
68%
4 star
27%
3 star
3%
2 star
1%
1 star
1%
9.4
Review score
19 reviews
9.4
Review score
19 reviews
5 star
58%
4 star
32%
3 star
5%
2 star
5%
1 star
0%
9.2
Review score
25 reviews
9.2
Review score
25 reviews
5 star
64%
4 star
16%
3 star
12%
2 star
4%
1 star
4%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Independent Living
Care types offered
1
Assisted Living
Reviews
for Brookside Stone Mountain
Write a review
A Place for Mom has scored Brookside Stone Mountain with 6.9 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Brookside Stone Mountain has 57 reviews with an average "overall experience" of 3.5 out of 5.
Overall Rating
3.5
Cleanliness
3.8
Friendliness
3.7
Care Services
3.5
Staff
3.3
Meals & Dining
3.2
Activities
3.5
Value for Cost
3.5
A Place for Mom has scored Brookside Stone Mountain with 6.9 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Brookside Stone Mountain has 57 reviews with an average "overall experience" of 3.5 out of 5.
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1-20 of 57 reviews
Clemuel R Morgan - Family/friend
Assisted Living
September 11, 2024
Affordable isnt always better
Nice at first. Clean. Quiet. If a person is fairly independent, not a bad place. If your loved one requires total care and/or is bed ridden, look somewhere else. Price was doable, still pricy for the amount of care given. Understaffed like most facilities of this nature are. Some of the staff really cares about what they do, others not so much. Seemed like some of the staff was miserable there and it showed in the care they provide. Very rushed. Still a nice facility, depending on the care needed. Private rooms are nice and quiet, but you have to furnish everything. For the price, I was expecting far better service. Too many issues to deal with so I brought my loved one home, under hospice care. We are much better off under hospice.
Rebecca - Family/friend
Assisted Living
December 27, 2023
our families experience
My spouse had Alzheimer's so he's not able to give an opinion. He has now been a resident for one month whereas I am still evaluating the facility. Based on the experience we have had so far, we would recommend the Brookside Stone Mountain community to other families.
Anonymous - Family/friend
Memory Care
September 18, 2023
Wonderful New Home for Dad
What we like the most about the Brookside Stone Mountain is the quality of care provided from the director level to the nursing care level which is outstanding. Based on the experience we have had so far, we would definitely recommend this community to other families who are looking for a place for their loved ones.
Kim D - Family/friend
Assisted Living
June 29, 2023
Great new administration and staff!!!
Now that they have new managers, everything gets 5 stars!
The new staff have all been extremely helpful and caring.
The value for the money here is great and the main reason that we chose Brookside Stone Mountain. It is very very reasonable in compassion to others.
Now with the new management, I would definitely recommend Brookside Stone Mountain to others looking.
Rufus and Teresa - Family/friend
Assisted Living
June 28, 2023
Personal Care Home Nightmare
Overall experience was negative for my mom and our family. I would not recommend anyone to the facility. Market a service but don't follow through. Need to sell the property to someone who cares. High turnover in staff. Staff was overworked and under trained. No professionalism what so ever.
Anonymous - Family/friend
Memory Care
June 27, 2023
Dissatisfied
My loved one was a resident at Brookside Stone Mountain and overall the experience was not great. Shortly after we moved our loved one into this facility, they terminated their management staff. From that point on, things went downhill. There was no continuity as far as help and the new management did not appear to have any interpersonal communication skills to connect like the previous management staff did. I felt as though there was always a conflict with the nurse on duty referenced by my loved one's medication and care. The staff relied on the hospice nurse and her staff to take care of my loved one's basic care. My loved one also complained that they were rough with him. We eventually had to move my loved one to another location after he had suffered two strokes during his stay at Brookstone.
anonymous - Toured community
Memory Care
February 24, 2023
Tour experience
Brookside stone mountain was close by and that's the only positive thing I can say. Their memory care area felt like a dark locked basement hole, to be frank. The people and assisted living side were fine, but memory care seemed an afterthought.
Anonymous - Family/friend
Assisted Living
December 9, 2022
Hire an event person
One suggestion that I have: hire an event person.
Joseph - Family/friend
Assisted Living
December 5, 2022
your loved would love it
The Brookside Stone Mountain community is always very clean when we come to visit and the staff members are great. When we speak with our loved one she says she loves the meals and dining service. Right now they do not have an activities director so they are failing at that, but we hope once they do hire someone that will improve quickly. Compared to other communities in the area the overall value is great and based on what we have experience so far we would recommend this community to other families.
anonymous - Family/friend
Assisted Living
October 10, 2022
Our Experience
Initially it was necessary that we place our loved one here, but it is not a place of longevity for us. Look at all of the above categories rated at a 3. Those need improvement.
Teresa T - Family/friend
Assisted Living
July 28, 2022
Stay Away
My mom has been at Brookside Stone Mountain for 9 months and they've had three administrators with no experience, they're currently on the third. They lack staff; they have one person per shift on days, one person on evenings, and one person on nights. They lack experience in taking care of the residents. The only meal my mom can safely eat is breakfast. For the other meals, they serve food a teenager would eat. They aren't concerned about dietary needs or low sodium - they don't take that into consideration. I've never seen a dietician or a menu - you never know what you're going to eat. Like most communities, they have an "always available" menu that you can order from if you don't like what's being served that day, but my mom gets lip when she asks for it. They'll say things like, "what do you want that for?" They're also lacking in the cleaning of her room. Her room just got cleaned after 3 weeks. We're dealing with a culture that doesn't care, they don't have basic care skills.
According to the State Ombudsman they are not an Assisted Living Facility, although they represent themselves as such. They are a personal care home. My mom has fell twice and SHE had to call 911. They don't answer the call buttons, they just shut them off and keep going. They don't answer the phone and the door stays unlocked until nighttime, you can just walk in and roam about inside. They open the door at 7am and they allow it to stay open until 7pm. Anyone could walk in off the streets. As a family we have had meetings with them. They seemed responsive to our concerns and small changes were made afterward. One of the directors tried to pull a surprise to have legal counsel there, and we didn't know he was going to be there. I'm pretty sure that precipitated the change in the administration, because of the things we shared with the legal counsel. Based on us speaking up there were small changes, but it's still not the experience we would like to have for our mom. It's been a bad experience.
Currently, my mom doesn't get to the bed before 10:30pm and they get her up at 5:30am because of their lack of staff. So, she is not getting the proper rest. There isn't enough staff to get her to bed early and / or help her up at a decent time. They used to have 12 hour shifts, but they had problems keeping staff so now they have 8 hour shifts. The person who has the evening shift puts her to bed and the person who has the morning shift, gets her up - which results in the 10:30pm (or later) to 5:30am sleep schedule. The reason why we chose Brookside is because it fit into her budget, and it was all inclusive. I'm not and can not speak for all of communities, but for staying in the budget - is this what we get? She is 80+ years old, and this is ridiculous. Thankfully nothing has happened to my mom, there is no abuse or neglect. But the culture lacks respect, they talk to her any kind of way. They'll say things like, "If I would have known you were on my list, I wouldn't have helped you." They speak to her in an inhuman manner and they make her feel less than. Not all, but some of the staff have a serious lack of respect and if they're speaking to her that way, I can't imagine how they speak to those who are nonverbal and incognizant.
We used A Place for Mom; they referred us to Brookside and I'm very disappointed in that service because now we are moving my mom. They've decided that as of Monday they are raising her rent by [price removed]. Overall I would tell everyone that it's been a bad experience and to stay away.
anonymous - Toured community
Memory Care
April 20, 2022
tour review
Our family had an in person tour and it was a great experience, the community was very clean and the staff were all super friendly.
anonymous - Family/friend
Memory Care
January 26, 2022
our families experience
Our family decided to come to Brookside Stone Mountain because of one staff member [name removed]. They went above and beyond for our family and really made us feel comfortable and special. They really paid attention to all of our loved ones wants and needs, and was just amazing to work with.
Anonymous - Family/friend
Memory Care
August 25, 2020
Good community, but some staff lacked training.
This community is close to us, which we liked. But they were understaffed most of the time, and seemed to be lacking training, it could of been so much better. Some of the staff was very and some of the staff was horrible, however they did take care of her. I did see her every day which i believe helped her get more care. You do have to make your presence known.
They did have a couple of exercise classes for the residents, they would throw the ball to each other. Sometimes they would have holiday parties, entertainment come in to sing to the,. They tried to keep them active the best they could. We cleaned the rooms ourselves, but they were good size, they had a big window that provided fresh sunlight
Anonymous - Family/friend
Memory Care
November 20, 2019
Ok but could be better
The staff is good for the most part, they could use some training in care giving.
They are very short staffed
Anonymous - Family/friend
Memory Care
November 12, 2019
Just ok
Most of the caretakers are good and kind but some are not. They are short staffed with no one in charge in the evenings or on weekends.
Anonymous - Toured community
Memory Care
July 22, 2019
Too small and expensive
Anonymous - Toured community
Memory Care
June 7, 2018
The facility was well maintained and the staff friendly. They currently do not have an opening in Memory Care.
Anonymous - Toured community
Memory Care
October 25, 2017
Front door being unlocked - easy in easy out during regular business hours
Anonymous - Family/friend
Memory Care
September 21, 2017
Better ratio of staff to residents
Our loved one seems to be settling into Brookside Stone Mountain. The facility is an older establishment that could use some updating and refreshing. But they are taking good care of his needs. The staff is friendly and caring. We moved him to this facility for better care and more attentive staff members Also there isn't as many residents in the memory care section here, only about 12. There were about 60 in the previous facility he was at. There is a better staff to resident ratio here. The staff members are pretty easy to talk to about any questions or concerns regarding our loved one's well-being. It seems like he is enjoying his meals. It is in a convenient location where we come and take him out a few times a week. It fit our budget needs.
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Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Georgia regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Georgia regulations for Assisted Living.
Frequently Asked Questions about Brookside Stone Mountain
Brookside Stone Mountain offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Brookside Stone Mountain 6.9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (770) 469-8800 to reach a resident at Brookside Stone Mountain.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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